What types of businesses can use Pronto?
Pronto is built for any service business that takes appointments or walk-ins: salons, barbershops, dental clinics, fitness clubs, massage and spa studios, cafes, auto repair shops, and tattoo studios. The same core system — POS, CRM, booking calendar and omnichannel notifications — works across all of them.
Is Pronto free?
Yes. The Free plan is free forever — no credit card required. It includes POS, CRM, inventory, online booking page, and all four notification channels (Email, Telegram, WhatsApp, Viber) for up to 1 staff member, 100 clients, and 50 bookings per month. Paid plans start at $19/month and remove all limits.
Does Pronto take a commission on bookings?
Zero commission, on any plan including Free. Your clients book directly with you and you keep 100% of your revenue. Pronto charges a flat monthly subscription — never a percentage of your sales.
Which notification channels are included?
All four channels are included on every plan: Email, Telegram, WhatsApp and Viber. Each is fully automatic — booking confirmations, 24-hour and 1-hour reminders, thank-you messages, reactivation at 30 days, and birthday greetings. You connect your own credentials in Settings; Pronto never charges per message.
Can I import my existing clients?
Yes. Pronto supports CSV import from Fresha, Vagaro, Booksy, Mindbody, Square, and any platform that exports CSV. Import takes under 2 minutes and automatically deduplicates by phone number.