Feature by feature comparison
See the full breakdown
| Feature | Pronto | Mindbody |
|---|---|---|
| Base monthly fee | $0 free plan | ~$99–$139/mo Starter (no free plan) |
| Contracts | None — cancel anytime | Typically 12–24 months |
| Commission on bookings | 0% | 20% on marketplace new clients |
| Max commission per client | None | Capped at $30/client |
| Payment processing | External terminal | 2.99%–3.60% + $0.30/transaction |
| Self-hosted option | Yes — Docker, MIT | No — cloud only |
| Open source | Yes — MIT license | No — proprietary |
| WhatsApp notifications | Native, included | Not available |
| Telegram notifications | Native, included | Not available |
| AI booking assistant | Not available | Messenger AI (paid add-on) |
| Offline POS | Yes — PWA offline | Requires internet |
| Client books without account | Yes — name + phone | Mindbody account required |
| Consumer marketplace | Not available | 3.7M monthly app users |
| Branded mobile app | Not available | Paid add-on |
| Data export | Free, anytime | Fees reported by users |
Mindbody does not publish full pricing publicly. Figures reflect user-reported data and third-party research as of July 2026.
Quick verdict
TL;DR — which one should you choose?
Choose Pronto if
✓ You want a free plan with no monthly fee
✓ You want no long-term contracts — cancel anytime
✓ You want WhatsApp and Telegram notifications included
✓ You want your data on your own server, with no export fees
✓ You need the essentials without enterprise complexity
Choose Mindbody if
→ You run a multi-location fitness or wellness brand at scale
→ You need advanced analytics, AI tools and 100+ integrations
→ You want access to Mindbody’s 3.7M monthly app users
Real numbers
What one location actually costs
Pronto
Starting at $0/month
✓ Free plan: $0/month — 1 staff, 100 clients
✓ Starter: $19/month — 5 staff, unlimited clients
✓ Pro: $39/month — 15 staff, unlimited
✓ Agency: $79/month — multi-location
✓ 0% commission, always
✓ No contracts — cancel anytime
Mindbody
From ~$99/month per location
→ Starter: ~$99–$139/month per location
→ Higher tiers scale up to ~$699/month
→ Typically requires a 12–24 month contract
→ + 20% commission on marketplace new clients (capped at $30)
→ Payment processing: 2.99%–3.60% + $0.30/transaction
→ No free plan
Mindbody does not publish full pricing publicly — figures reflect user-reported data.
A single-location studio on Mindbody’s Starter tier pays roughly $99–$139/month, locked into a 12–24 month contract, plus commission on every new marketplace client. The equivalent Pronto Starter plan costs $19/month flat, with no contract and no commission — ever.
Common frustrations
What business owners
say about Mindbody
Long-term contracts lock you in
Mindbody
Typically requires a 12–24 month contract — cancelling early often triggers penalty fees.
Pronto
No contracts, ever. Cancel anytime, no penalty, no questions asked.
Per-location pricing adds up
Mindbody
Starts around $99–$139/month per location, scaling up to ~$699/month on higher tiers — every additional location multiplies the cost.
Pronto
One flat price covers your whole business — the Agency plan adds multi-location support for $79/month total.
A capped commission is still a commission
Mindbody
Charges 20% commission on new clients from its marketplace, capped at $30 per client — still a real cost on every new booking.
Pronto
Charges 0% commission, always — there’s no cap needed because there’s nothing to cap.
No WhatsApp, and data export can cost you
Mindbody
No native WhatsApp or Telegram support, and users have reported fees when trying to export their own client data.
Pronto
Sends free reminders via WhatsApp, Telegram, Viber and Email, and lets you export your data free, anytime.
Being fair
Where Mindbody has
a real advantage
Built for multi-location scale
Mindbody is built for multi-location fitness and wellness brands operating at scale, with enterprise tooling designed for large chains. Pronto’s Agency plan supports multiple locations too, but Mindbody’s infrastructure for large operations is more mature.
The marketplace and AI tools are real
Mindbody gives access to 3.7 million monthly app users searching for classes and appointments, plus advanced analytics, an AI booking assistant and 100+ integrations on higher tiers. Pronto does not offer a marketplace or built-in AI tools.
Questions
Got questions?
Is Pronto a free alternative to Mindbody?
Yes. Pronto has a free plan with no monthly fee and no commission on bookings. Mindbody does not offer a free plan — pricing starts around $99–$139/month per location, typically with a 12–24 month contract.
Does Pronto charge a commission like Mindbody?
No. Pronto charges zero commission on bookings, memberships or products, regardless of plan. Mindbody charges a 20% commission on new clients booked through its marketplace, capped at $30 per client.
Does Pronto require a long-term contract like Mindbody?
No. Pronto has no contracts — cancel anytime, no penalty. Mindbody typically requires a 12–24 month commitment, and users have reported cancellation fees for leaving early.
Can I send WhatsApp reminders with Pronto, unlike Mindbody?
Yes. Pronto sends automated reminders via WhatsApp, Telegram, Viber and Email at no extra cost. Mindbody does not support native WhatsApp or Telegram notifications.
Is Mindbody better for multi-location fitness brands?
Yes, honestly — Mindbody is built for multi-location fitness and wellness brands at scale, with advanced analytics, an AI booking assistant and access to 3.7 million monthly app users. Pronto’s Agency plan supports multiple locations, but Mindbody’s enterprise tooling is more mature for large chains.
Can I switch from Mindbody to Pronto?
Yes. Export your client data from Mindbody and import it into Pronto’s CRM. Note that Mindbody users have reported fees and difficulty with data export — review your contract terms before switching. Pronto SaaS at trypronto.app takes minutes to set up, or self-host on your own server with one command.